Cancellation & Return Policy

At Mahadev Krupa, we value your satisfaction and strive to deliver the best quality products. Please review our Cancellation and Return Policy carefully before making a purchase.

Orders can be cancelled before dispatch by contacting our customer support team via email or WhatsApp.

Once an order has been shipped, it cannot be cancelled. In such cases, please refer to the Return Policy below.

We accept returns or replacements within 7 days of delivery under the following conditions:

The product must be unused, unworn, and in its original packaging with all tags intact.

A compulsory unboxing video must be provided as proof — the video should clearly show:

The parcel being opened without cuts or edits, and

The issue or damage (if any) visible in the same recording.

Without a valid unboxing video, returns or replacements will not be accepted.

The following products are not eligible for return or cancellation once delivered:

Customized or personalized items.

Products damaged due to misuse, negligence, or improper handling.

Products without the original packaging or missing accessories.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed within 7–10 business days to your original payment method.

Shipping and handling charges are non-refundable.

If you receive a damaged, defective, or incorrect product:

Record an unboxing video showing the issue clearly.

We will arrange for a replacement or refund based on the inspection of the submitted video.

For cancellations, returns, or support, please reach out:
📧 Email: mahadevkrupa0204@gmail.com
🌐 Website: https://mahadevkrupa.shop